I'm not sure where else to contact but my item order no 20200727-0000029 has not been shipped yet outside of Korea. It has been stuck at the international post office since 28th July 2020.
I have already made a request to Korea Post to check on this but there's no update yet. Is there any way that I can either get a refund or I can pay more to get a different shipping service?
Appreciate if you could reply this as soon as possible as it has been more than a week at least.